Privacy Policy

Information We Collect

For Fundraising Coordinators:

• Name, email address, and phone number
• Organization name and address
• Bank account information for profit payments
• Fundraiser performance and sales data

For Sellers:

• Name and email address
• Association with fundraising group
• Sales performance data
• Optional: Contact lists for email sharing features

For Customers:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely, not stored)
• Order history and preferences

How We Use Your Information

We use collected information to:

• Process and fulfill cookie dough orders
• Manage fundraising campaigns and calculate profits
• Send order confirmations and shipping updates
• Provide customer support
• Send fundraising updates to coordinators and sellers
• Share seller communications (only with explicit permission)
• Improve our services and develop new features

Information Sharing

We Share Information With:

• Fundraising Groups: Customer information relevant to their orders
• Sellers: Order details for customers they referred
• Service Providers: Shipping partners, payment processors, and email services
• Technology Partner: NeedsYourSupport.org for platform operations

We Never:

• Sell your personal information to third parties
• Share your information for unrelated marketing
• Provide customer lists to other organizations

Data Security

All payment information is processed through secure payment gateways and is never stored on our servers. Only authorized personnel with specific access rights can view personal information, and they are required to maintain confidentiality.

Your Rights and Choices

You Can:

• Access your personal information through your account
• Update or correct your information at any time
• Opt out of promotional communications
• Request deletion of your account (subject to legal requirements)
• Control email sharing permissions for seller communications

To Exercise These Rights:

Contact us at privacy@cookiedoughship.com or through your account settings.

Cookies and Tracking

We use minimal tracking for essential functions only:

• Session management for logged-in users
• Shopping cart functionality
• Basic analytics to improve our services

We do not use tracking cookies for advertising purposes.

Children's Privacy

CookieDoughShip services are designed for use by adults and supervised minors participating in fundraising activities. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

Data Retention

We retain your information for as long as necessary to:

• Fulfill orders and process payments
• Maintain fundraising records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Inactive accounts may be deleted after 3 years of no activity.

Updates to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or through your account dashboard. Continued use of our services after changes constitutes acceptance of the updated policy.

Legal Compliance

We comply with applicable data protection laws including:

• Children's Online Privacy Protection Act (COPPA)
• CAN-SPAM Act
• Fair Information Practice Principles
• State privacy laws where applicable

In case of a data breach, we will notify affected users within 7 business days via email.